Improving Knowledge Flow in Organizations
Event Recorded on:
Thursday, 24 September 2009, 1:00 PM - 2:00 PM (GMT -05:00) Eastern Time (US & Canada)
Knowledge has been defined as a cluster of “actionable information” used to understand or act upon the world. In large organizations, knowledge is stored in the brains of individual employees as well as in “artifacts” such as books, manuals, files, and databases. These knowledge artifacts are often locked, are difficult to access, or are destroyed soon after they are created. The complexity of business means that knowledge often needs to flow from one person or place to another within the organization, something that is usually very difficult to achieve.

In this one-hour presentation Dr. Gary Woodill, Director of Research and Analysis at Brandon Hall Research, looks at different kinds of knowledge, why it doesn't flow easily in large organizations, and what steps can be taken to alleviate this problem. He outlines how enterprises can move from a group of individuals working together towards true collective intelligence that will benefit a business even though individual employees may change. Leading technologies and processes for improving knowledge flow will also be reviewed.

Gary Woodill
Gary Woodill started his career as a classroom teacher in 1971 and has been involved with the use of computers in education since 1974, when he was introduced to the PLATO system for computer assisted instruction as part of his Master’s studies in educational psychology. He helped develop educational materials for a Canadian videotext system in the late 1970s (Telidon) and, in 1985, started a course for teachers on computers in education at Ryerson University in Toronto. In 1984, he received a doctorate in applied psychology from the Ontario Institute for Studies in Education (OISE) at the University of Toronto. In 1993, he co-founded an educational multimedia company that developed a number of educational CD-ROMs for children. In 1998, he designed an adaptable learning management system and, since then, has developed over 60 online courses for various corporate clients. He lives with his wife, two standard poodles, and three cats in Port Hope, Ontario, Canada.
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